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#Poe volume reset how to#
#Poe volume reset upgrade#
#Poe volume reset code#

Change the Play Hold Tone and Play Hold Tone Delay settings.

In the left-side navigation menu, click General Information.

You can disable it or change the tone interval in the device's web interface: I hear a tone when there is a call on hold? How do I disable it?īy default, the device will play a tone for you every 30 seconds a call is on hold.

Ask your Zoom Phone admin to find the MAC address using the Zoom web portal.

#Poe volume reset code#

Find the MAC address from the phone’s bar code on the back of the phone.Find the MAC address on the label of the carton box.Ask your supplier for the shipping information sheet which includes MAC addresses according to the corresponding PO (Purchase Order).You can the MAC address of the device using these methods: How do I obtain the MAC address of the device when it's not powered on? Press the OK key when the the device is idle to check the basic information, such as IP address and firmware version. How can I find the basic information of the device, such as IP address and firmware version?

#Poe volume reset upgrade#

You will need to re-provision the device after the factory reset.įollow the Yealink factory reset and firmware upgrade guide for more information. Reset the phone to factory configurations after trying all other troubleshooting suggestions. If you need to manually upgrade the device's firmware, see follow the Yealink factory reset and firmware upgrade guide. If your device was provisioned using ZTP, it automatically upgrade the firmware. If you have a Zoom Phone Hardware as a Service (HaaS) device, it will be automatically provisioned to your account and receive firmware updates when connected. See the guide about exporting logs and configuration files. You can provide the support team with logs and/or configuration files can help them troubleshoot issues you may be having.

#Poe volume reset how to#

See the Yealink assisted provisioning guide to learn how to obtain the device's IP address and access its web interface. Note: Make sure the Zoom Phone admin has enable web interfaces for devices in the account-level device settings.

Device has outdated or uncertified firmwareįrequently asked questions How do I sign in to the device's web interface?.

What is my device's administrator password and user password?.

How do I remove the device from Zoom if I want to use it on another service?.

I hear a tone when there is a call on hold? How do I disable it?.

How do I obtain the MAC address of the device when it's not powered on?.

How can I find the basic information of the device, such as IP address and firmware version?.

How do I sign in to the device's web interface?.

Contact your Zoom Phone admin if you need help with troubleshooting. Some steps require admin access to the device. This article covers common questions and issues about Zoom Phone Yealink devices.